Refunds & Returns

All returns must be unworn, unused and in their original condition. Requests for returns must be made within 14 days of receiving your order. 

Return requests for items purchased on sale are non refundable.

 

Clients are responsible for return and refund shipping charges. If there was a mistake on the part of N U A, or if the item was faulty or damaged our client will receive a replacement piece.

 

Please note that we do not accept liability for shipping loss or damage of returned goods. We cannot refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.